AVG (Anti-Virus Guard)

http://free.avg.com

http://www.anti-virus-professional.com

• Home Version is free
• Paid Version (additional features*)
• Easy to install and use
• Changes in Viruses caused AVG to produce better line of defense products
• 85% of computer attacks come from web use
• Virus Reviews
• How viruses get on your machine from web sites
• How AVG protects you from these viruses (real time)
• *Free vs Paid Version (paid version provides free support and automatic updates that can be scheduled)
• Identity protection module (behavioral protection)

Callers

• Laptop question
• Error Question
• AVG Question (updated version)
• Wants to restore system