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Q: I am having problens burning DVD’s. At first it worked fine then all of a sudden it really slowed down.



A. (1) There is a setting Device Manager (right click on My Computer then go to properties, then hardware and device manager). There is a secondary Channel that went from DMA mode to TIO mode and by switching back to DMA mode it fixed the long burn time.


(2) Try replacing drive

Q: I really liked your show this week the information and advice that you gave to your listeners was spot on. Especially the advice on changing your wireless router from the default settings to something unique. You might want to go into more detail on using WPA to secure a home wireless as over half of the wireless accesses are unsecured. If you see Linux or DLink as the available wireless name you know that most likely it is unsecured with a default password.

A: What you need to know about your wireless home network:

You have to put a security code on it. There are 2 different kinds (WEP and WPA).

The older routers use WEP. You should use WEP anymore. It is to easy to be hacked. WPA is a built in encryption.

Here’s how you put the security code in:

  1. You go into your router.
  2. Wireless security settings
  3. Turn on WPA Encryption
  4. It will asked you for a password
  5. If anyone wants to use your wireless network they have to enter the password

Default IP Address:

Q: My computer takes a long time to start up.

A: Over time, as you add more and more programs to your computer, many of these applications automatically add themselves to your Windows Start-up folder.  Additionally, these applications can add themselves quietly to a hidden area  of your Windows Start-up system (accessed via the MSCONFIG run command). In extreme cases your PC will appear completely frozen.

Limiting the number of applications loading themselves at start-up can speed boot times considerably and increase overall system performance.

Here's how it's done. Click on Run. Type in MSCONFIG. Click on OK. Go to your start menu. Select the Start Up Tab. This is a list of all of the applications that load on start up. Uncheck unnecessary programs and click on OK.

Q: I am currently running XP and just received my copy of Vista in the mail. Should I upgrade to Vista or just wait a year or two before upgrading.

Also I heard there was a way to save the current system if I had to restore my operating system. This was on the May 12th show. I think you said it was off the accessories tab. Is it the Backup/ Restore function? Will this work for Vista too?

A. Since you just received Vista, then I am assuming you have a new PC. It should run Vista fine, but you will have a few issues. If you are a “heavy” computer user, you actually might want to wait. There will be a lot of things that will slow you down since Vista works pretty differently from XP. However, it will not be that traumatic to change, and you are going to have to learn it sooner or later! One of the easy things is the actual upgrade. You just put in the CD (DVD actually) and it will run the upgrade almost automatically.

Once you upgrade, you cannot go back to XP. So you really want to make up your mind before you start. There is a way to do what is called a “dual boot” where you can have XP and Vista on the same machine, but unless you are a computer expert, I would not try that.

There is a backup and restore, but what I was talking about was the “file and settings transfer wizard” under Accessories, system tools. This is designed for if you have a new computer and you want to move all your data, photos, bookmarks and e-mail over to a new PC. This new PC would need to be running the same Operating system (XP for instance). Under Vista it is called Windows Easy Transfer.

Make sure you backup your data if you decide to do the upgrade! Run the “file and settings transfer wizard” and direct it to an external hard drive, or make a file and then burn it to a CD. You can get a small external hard drive and plug it into a USB port.

BTW – you can hear any past shows by going to our site – and clicking on podcast. You don’t have to own an iPod to listen, it will play right through your computer. We cut out most of the commercials so you can listen “fast”.

Hope this helps. Please feel free to contact me if you have any further questions.

Q: I have Parental Controls on my computer, but the kids are still accessing sites that I don’t want them to. How can I track their activity on the computer? Is there software that you can recommend?

A. Yes, here are 2 that we recommend. The first one is;

Cyber sitter: Cyber Sitter gives parents the ability to monitor and restrict access to objectionable web sites, record chat and instant messenger conversations, limit access times, and much more. They will know that it has been installed on the machine and will be more cautious and aware of their internet activities.

This second one is non-detectable and is very thorough;

E-Blaster: eBlaster is a full-featured remote surveillance product. Robust and secure for the most demanding businesses, yet easy for even computer novices to install and use effectively. eBlaster provides instant notification by email with hourly and daily activity reports to keep you informed of internet and application history.

You will be copied on the users emails, chats, instant messages as well as sensitive words and phrases. You will receive detailed reports of all internet and PC activity including emails sent and received, both sides of chats and Instant messages, web sites visited, programs launched, peer to peer files downloaded, every keystroke typed and logon and off activity.

Q: My Machine was working fine a few days ago then it got corrupted by spy ware and Internet Explorer does not come up at all.

A: If you run into problems right after you installed or downloaded new software or you are suddendly experiencing issues that you hadn't previously you might want to try a System Restore. A System Restore sets your computer back to a previous installation.

You will not lose anything. It just sets your computer back to a previous day before the problem began and hopefully resolves the problem. You can select how many days you want to go back to.

Here's how it's done:

Go to Start / Help and Support / Undo Changes to computer with System Restore / Click how far back you want to go on the calendar. If that doesn’t work go back a few days more.

Q: How do I update my Anti-Virus Software?

A: Usually when your software has expired a "pop-up" will appear that when you click on it - it will take you to their web site to renew online. If they do "beware" of other software they will try to sell you. Some may be useful - most you won't need. You can also go directly to the web site to renew before your software expires.

Q: Hello. I happened to catch your first show, and found it to be very informative. I have a couple of questions. How do I transfer the hard drive of my computer to another computer, and how do I strip my computer?
Thank you. Melissa.

A: Thanks for the comments about the show and I appreciate you listening. To transfer your hard drive, I assume you mean the data on your drive. If you are running Windows XP there is a "file and settings transfer wizard" that is found at Start, All Programs, Accessories, System Tools.

If you run this it will collect all your documents, pictures e-mails and even your backgrounds into one big file. Attach an external HD or a Flash drive into your USB port then let it collect all the files. If you don't have over 600 Meg you can write the files to a CD instead.

Now take this external HD, Flash drive or CD to your new PC. Run the same FSTW and tell it this is the new computer and it will put all the data back. Make sure on the new computer you have Office and Outlook installed before you restore the data or it won't set your e-mail back up for you automatically. If you are not running Office, it will set it up the best it can.

By stripping your computer I assume you mean "wiping it out". The best way to do this is to Reinstall Windows and let it format the hard drive as it starts. That can take a little while, but it is the best way to make sure you have no old data on the drive. If you feel you cannot do that, or are worried about someone getting your data, then have someone take the hard drive out of the machine and put a new one in - they are not that expensive. Windows will have to be reinstalled, but then there is no way someone can get to your "stuff".

If that doesn't answer your questions please let me know. If you are in Central Florida, we can send one of our techs to your home to do all of this for you. You can reach our office at 407-971-8929.

Thanks and God bless,

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